About G4S
G4S is the world’s leading security solutions group, specialising in outsourced business processes where security and safety risks are considered a strategic threat. They offer a complete range of security services designed to meet the needs of their customers throughout the country, providing services ranging from Cash Security Management, Manned Security Services, and Integrated Facilities Management to System Security Services, Central Monitoring Services, and Risk Management Services.
For more information, please visit: http://www.g4s.co.th
G4S’s Challenges
As one of the world’s largest employers – with over 618,000 employees, including 13,000 in Thailand – G4S understand the benefits and need for well-trained personnel. Most of G4S’s staff in Thailand have daily contact with customers, vendors, and overseas colleagues in a variety of situations requiring a good grasp of basic English. However, the company recognised that its employees’ listening skills outpaced their ability to produce English confidently, leading to their utilization of Anglokom’s communicative English for Special Purposes curriculum.
Anglokom’s Solution for G4S
The Objectives
Create a learning environment that encourages confident spoken English
Design original content specific to the security and monitoring industry
Provide an onsite language trainer with experience in the business world
The Results
Noticeably improved the ease with which G4S’s employees speak English
Significantly increased students’ ability to directly communicate with clients
Broadened the students’ vocabulary, particularly pertaining to their job functions
STUDENT SATISFACTION SURVEY
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The quality of our materials
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The delivery of our course
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The learning experience with our trainer
OVERALL RESULTS
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Group Pre-Course Language Assessment Scores
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Group Mid-Course Language Assessment Scores
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